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FAQ

Frequently Asked Questions

How do I track my order? 
Once your order has been shipped you will be emailed your tracking information.
I placed an order, but never received a confirmation email. 
- If you do not receive an email from Money For Nails within a few hours of placing your order, be sure to check your spam folder. Alternatively, the email address entered may of been spelled incorrectly. 
- To check your orders, log into your  Money For Nails  account and select the “My Orders” option to review your order history.
- If you are still unable to locate the confirmation email for your order, please contact our Customer Support team by emailing info@moneyfornails.com. 
What is your refund and returns policy?
Damaged and faulty product must be reported within 10 days to be eligible for a refund.  Items need to be new, sealed, and in money for nails original packaging. If your refund is approved, it may take up to 10 business days to receive refund. The number of days may vary depending on card issuers.  
I love an item, but it is sold out. What can I do and how often do you restock. 
Great news! We get new items weekly and often restock our most popular items. Simply visit the product page of your favorite items, and it will show a  “NOTIFY ME WHEN BACK IN STOCK” button. Once the item is restocked, you’ll be notified right away via email!
How do I unsubscribe from your emails and newsletters? 
To unsubscribe, simply go to the bottom of our emails and you will see a "Unsubscribe" link. 
How long does shipping take?
If you have ordered with express shipping please note: when ordering with express shipping please know that your package will be shipped out in 1-2 business days. 
- If you have ordered with standard ground shipping please allow 1-5 business days for your order to process and ship from our facilities. 
- If you are an international order please allow 6-10 business days for your order to process and ship from our facilities
Shipping & Delivery
Money For Nails utilizes multiple order shipping methods. In house, we ship anywhere in the world. Please allow 1-5 business days for your order to be processed. Orders placed on Saturday and Sunday will begin processing the following Monday. Orders placed on Federal Holidays, regardless of day or time, will begin processing on the following business day. All orders are shipped via USPS. To track your order at anytime, you'll be able to use your USPS Tracking number. USPS SHIPPING METHODS AND ESTIMATED TRANSIT TIMES: ) PLEASE NOTE: Delivery times EXCLUDE the weekends, USPS does not deliver on Saturdays and Sundays. Money For Nails  does not guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time and the distance of the shipping address from our distribution center in Los Angeles, California. We try to be as accurate as possible. Money For Nails  is not responsible for lost or stolen packages.
Orders over $100 may require a signature at the time of delivery.
International customers may be required to pay import or duty fees to their local customs. Money For Nails is not responsible for fees or taxes imposed by the customers local government.

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